Tom Hudd has been appointed as Operations Manager for Thatcham Research’s Repair Technology Centre (RTC) as part of the company’s continual drive to invest in top talent. He joins on 22 August and will report directly to Dean Lander, Head of Operations.
Tom will lead a team of 32 technical repair experts with a focus on continuing to offer customers unrivalled technical information and expertise around vehicle repair.He will focus on ensuring Thatcham Research’s Repair Methods continue to be relevant and easy to use for Bodyshops and providing thought leadership and support around the impact of future car technologies on Bodyshops in the future.
He brings with him a wealth of experience in the automotive repair sector, having spent over 20years with DLG (Direct Line Group), most recently as Technical Services Manager for UK Assistance - a chain of 18 accident repair centres owned by DLG. Tom has developed an impressive reputation across the automotive manufacturing and repair sectors and is recognised for his operational management excellence.
“We’re delighted to have someone of Tom’s calibre joining our team,” says Dean Lander, Head of Operations. “It’s an exciting time as we continue to evolve our technical repair agenda and Tom will be a leading force in driving operational efficiency in the RTC, as well as bringing to life our plans for the Bodyshop of the Future.”
“The pace of change within the vehicle industry is relentless, and having spent a lot of time on the other side of the fence, I’m acutely aware of the challenges that this poses for repairers. I’m keen to bring that experience to Thatcham Research and to ensure that repair information continues to be focused, relevant and timely to those working on the Bodyshop floor,” said Tom.
Thatcham Research is the independent voice of automotive safety & repair, advising motorists, insurers and vehicle manufacturers to help reduce accident frequency, severity and costs and to realise the vision of ‘Safer cars, fewer crashes’.
As well as its world leading crash and track research, Thatcham Research tests and accredits crash repair parts, vehicle repair technicians, and a number of other products and services within the collision repair industry for insurers, motor manufacturers, equipment manufacturers and suppliers.
A founder member of the international Research Council for Automobile Repairs (RCAR), Thatcham has also been a member of the European New Car Assessment Programme (Euro NCAP) since 2004.